Returns

30-Day Money-Back Guarantee for Any Reason

You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs. 

Requirements for Returns:

  • Unopened items can be refunded in full amount (Shipping fee will be deducted)
  • Opened items can still be returned/exchanged provided everything in the box is intact and in a like new / working condition (Shipping fee will be deducted)
  • Memory cards and hardwire kits cannot be returned if opened
  • Before moving forward with issuing a return, we recommend contacting us to see if there are alternative solutions to your problem first
  • Must include a valid original purchase order number from uriveusa.com. 
  • Returned products must be in their original packaging without any missing contents.
  • Return shipping is at buyer's cost unless stated otherwise by Uriveusa.
  • Customer will be given a Product Refund—shipping & handling fees will NOT be refunded.
  • Uriveusa will not provide a refund for a product that is received by Uriveusa more than thirty (30) days after the date of original purchase.
  • Uriveusa also does not provide a refund for returned products that are damaged due to misuse, lack of care, mishandling, accident, abuse or other abnormal use.(Returned products not in their original packaging with missing contents are subject to a minimum $25 USD restocking fee.)